Responsible gambling

GoldWin Casino is committed to promoting responsible gambling practices and maintaining a safe gaming environment for all players. We recognize that problem gambling can have serious financial and emotional consequences, and we provide tools and support to help players stay in control.

Responsible gambling means treating gambling as entertainment, not as a source of income. By setting limits, taking breaks, and seeking help when needed, players can enjoy gaming without putting themselves or others at risk.

Warning signs of problem gambling may include:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

Tools and features to help you stay in control:

• Deposit limits: Set limits on how much you can deposit
• Wagering limits: Restrict how much you can wager per game or session
• Session time limits: Control the length of your gaming sessions
• Reality checks: Receive reminders about playtime and spending
• Loss limits: Cap potential losses to avoid chasing them
• Self-exclusion options: Temporarily or permanently restrict access to your account

If you need assistance setting up limits or choosing self-exclusion, our customer support team is always available to help.

Additional signs that gambling may be becoming a problem:

• Chasing losses
• Borrowing money to gamble
• Lying about gambling habits
• Neglecting other important areas of life

Support organizations you can contact for help:

• GamCare
• BeGambleAware
• Gambling Therapy

Parents are encouraged to use parental control software to protect minors from accessing online gambling platforms.

Additional resources and support tools:

• Gamblers Anonymous
• National Council on Problem Gambling
• SOS Joueurs (Quebec gambling support)
• Lifeline Australia
• Gambling Help Online

Responsible gambling is a shared responsibility. If you or someone you know is struggling, we strongly encourage seeking professional help and support.