Login Register
GoldWin Casino
GoldWin Casino

Welcome bonus:

100% up to CAD 500 + 100 free spins

Take the bonus

Privacy Policy

The purpose of this Privacy Policy is to inform users about their data rights and how our platform handles personal information. We collect, use, store, and protect user data, and we want to be transparent about these practices.

By using our site and services, you consent to the practices described in this Privacy Policy. This policy explains what data we collect, how we use it, and your rights regarding your personal data.

Data We Collect

We collect various types of data from our users:

  • Personal Information: name, email, date of birth, address, etc.
  • Account Info: username, password, payment details
  • Technical Data: device info, IP address, browser type, cookies
  • Usage Data: site activity, login logs, game interactions

How We Use Your Data

We use your data for various purposes:

  • Creating and managing accounts
  • Processing deposits and withdrawals
  • Providing customer support
  • Bonus eligibility and responsible gambling monitoring
  • Improving the site and personalizing the user experience
  • Fulfilling legal and regulatory obligations

Cookies and Tracking

We use cookies to remember your preferences, improve performance, and analyze usage. There are three types of cookies:

  • Essential Cookies: required for site functionality, e.g., login sessions
  • Analytics Cookies: help us understand user behavior and improve the site
  • Marketing Cookies: enable targeted advertising and promotions

You can manage or disable cookies in your browser settings.

Legal Basis for Processing

We process user data based on:

  • Contractual Necessity: to provide services, e.g., account management
  • Legal Obligations: comply with laws and regulations, e.g., AML/KYC
  • Legitimate Interests: improve user experience, prevent fraud, etc.
  • User Consent: for marketing, profiling, or other activities

Data Sharing and Disclosure

We may share data with:

  • Payment processors to facilitate transactions
  • Gaming providers for game development and distribution

Personal data is not sold. We disclose data when legally required.

Data Storage and Retention

We keep personal data for as long as necessary, considering factors like:

  • Legal requirements (e.g., accounting, tax purposes)
  • Account closure or inactivity
  • User request to delete data

Data is stored securely on encrypted servers.

Security Measures

We implement various security measures:

  • SSL encryption for secure connections
  • Access controls and authentication processes
  • Monitoring for unauthorized access or data breaches

Your Rights

You have the right to:

  • Access: obtain a copy of your personal data
  • Update: correct or modify your personal data
  • Delete: remove your personal data (note: may affect account functionality)
  • Withdraw Consent: revoke consent for specific activities
  • Object to Processing: object to processing for legitimate interests or direct marketing

Contact us at [email protected] to exercise your rights.

International Data Transfers

We may transfer data outside the EEA, using:

  • Standard Contractual Clauses (SCCs): contractual agreements ensuring equivalent protection

Third-Party Services

External links or services have their own privacy policies; we are not responsible for external content.

Policy Updates

This Privacy Policy may change. We will notify users by email and on our site when updates occur. Continued use of the platform implies acceptance of changes.

If you have any questions or concerns, please contact us at [email protected].